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Software SugarCRM is an open source customer relationship management software meant for all kinds of businesses. SugarCRM takes care of all requirements. SugarCRM has easy to user browser based interfaces that can be easily customized to meet the requirements of individual organizations. Being an open source off the shelf application, a wide variety of plug-ins and module are available, which can be integrated with the basic SugarCRM development to enhance its functionality. They can be easily integrated with the Sugar Open Source and Professional editions enabling them to be upgraded to the Sugar Enterprise edition. Sugar Customer Relationship Management can be used across various platforms, as its operating system neutral. So be it Linux, Windows, Mac or UNIX, you will be able to run your application easily. Integrating SugarCRM for any customer centric business is very easy. PHP web developers create easy and web-based solutions, which are intuitive in nature. You will require no prior knowledge or experience to use it for your business. Since there is a free version of it, you will incur no cost on the application. The only cost is for customization and support. The free version of this CRM is powerful and can be used by small and medium businesses. Why to use SugarCRM? Manage and assign leads to sales team and the best thing is that you can now track the return on investment of your marketing campaigns. Sugar offers Smartphone and tablet access that is hassle-free so you can continue to work away from the office. Check out SugarCRM mobile options. Sugar Plug-in for Microsoft Outlook: archive emails to Sugar and sync calendar, contacts and tasks. The pre-installed InsideView module gives you the most up to date information on customers and prospects Also, additional Social CRM integrations can easily be built using Sugar Studio, Sugar Cloud Connectors and Module Builder. Sales people in your organization can track and share contacts and opportunities, manage and up sell into existing accounts, forecast revenue, monitor performance through dashboards, manage quotes and contracts, work offline through Sugar mobile and collaborate through integration with Microsoft Outlook, Lotus Notes and other groupware applications. Create, execute and track campaigns across multiple channels. Develops .pelling email marketing programs and capture leads directly into your CRM system with web-to-lead forms. It is very aptly said that acquiring new customers is much more expensive than selling to existing ones. With this remarkable software .panies can cases will quickly and effectively. The Sugar customer support centralise customer service requests across channels to allow .panies to manage inbound emails, diagnose bugs, share knowledge, and resolve customer issues. Moreover, enterprises subscribing to Sugar Enterprise or Sugar Ultimate can defray customer support costs with the included Customer Self-Service Portal. 相关的主题文章: